The Basic Principles Of Telus customer service

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Those people brokers Operating in opposition to Telus Added benefits, in lieu of holding the previous loyal customers they make them disappear to search for other supplier

Of course I attempted chat and got connected by using a live man or woman but they explained to me I needed to call. Unsure exactly what the Reps over the chat can assist with.

Have you ever tried using using the online Chat? Go online to My TELUS and the the Chat icon might be in the lower correct of your window. Answer the questions about what type of assistance you'll need then retain replying towards the bot with "I need to speak to someone" right up until the bot provides up and passes the Chat to anyone.

The TELUS workforce acknowledges that our work spans lots of Territories and Treaty places and we are grateful for the standard Know-how Keepers and Elders who will be with us now, anyone who has long gone ahead of us as well as youth that encourage us.

 As for loyalty, there's no these types of issue any more.  Going through precisely the same thing with my Telus household services.  I’m carried out with them frequently rising my settlement pricing.  Going back again to Shaw when my deal operates out.  

  I wasn't telling but attempting to talk to him nevertheless he received mad and hung up.  That is ridiculous and very Terrible customer service.  I will probably be pulling my two strains from Telus . If Here is the customer service consumers are obtaining from the reps than you must source it in other places.  I are already with Telus for about fourteen years and It can be really unhappy that it's got arrive at this . Thinking about these threads and responses still left by Many others it appears I am not the sole a person.  

once the agent critique my account he claimed I am unable to offer you a deal or credits Telus customer service such as you have now using your exiting account, so i just gave up and hangup the mobile phone.

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The TV signal is missing considering that Friday, September 27th and also the technician who showed up yesterday,  September thirtieth could not fix the issue just after switching the Television set cable box and cable. I had been informed that the Internet Modem must be changed way too, but he didn't have it.

The TELUS workforce acknowledges that our work spans many Territories and Treaty locations and we are grateful for the traditional Understanding Keepers and Elders that are with us right now, individuals who have absent right before us and also the youth that encourage us.

I used to be finally provided circumstance number 21911243 and informed that a supervisor would connect with me back inside of two several hours, which did not materialize. As a substitute, I was informed that I necessary to wait 24 hrs.

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